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Call 911 for all emergencies. Where people or property are at risk and Police, Fire or Ambulance are required call 911 immediately. Remember, calling 911 for non-emergency situations could cause a delay in someone else getting life-saving help in time.
Call 416-808-2222 for non-emergency police matters. This line is staffed 24/7, 365 days a year. The public can file many police related reports online, some of which include: damage to property under $5000, driving complaints and parking complaints. For a full list of police related online reports, please visit www.torontopolice.on.ca/core for more details.
Call 311 for City services & programs. 311 operates 24/7, 365 days a year and provides residents, businesses and visitors with easy access to non-emergency City services, programs and information. 311 can offer assistance in more than 180 languages. Examples of City service requests to 311 include noise and property complaints; animal complaints; waste collection; road and sewer maintenance and tree requests.
Call 311 within Toronto city limits
Outside city limits: 416-392-CITY (2489)
TTY: 416-338-0889
Email: 311@toronto.ca
Submit a service request online at toronto.ca/311
For more information, please visit https://www.toronto.ca/home/311-toronto-at-your-service/make-the-right-call/